Terms of Use

1. Agreeing to these terms

These Terms of Use ("Terms") are an agreement between you and Sawhorse Web Co. ("Sawhorse," "we," "us" or "our"), a business operated by Beckham Smith in Wilmington, North Carolina. They cover your use of our website at sawhorsewebco.com, including its sample sites and instant samples, and the preview sites we host at preview.sawhorsewebco.com (together, the "Site").

By using the Site or sending us a request, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Site.

If you use the Site for a business, you confirm that you're allowed to act for that business, and "you" includes the business. You must be at least 18 to send a request or hire us.

2. Free previews

• Previews are free, whether you asked for one or we built one for your business from its public information. You're under no obligation, and if you pass, you owe nothing.
• A preview is a private draft for the business it was built for. Its services, hours, towns and other details may be filled in from what's typical for your trade and must be checked before anything goes live. We don't publish previews or let search engines list them.
• Your business's name, logo, photos and information stay yours. The design, layout and code of a preview stay ours. Please don't copy a preview or have someone else build from it without our written permission.
• We may decline to build a preview, or take one down, at any time. If you want a preview of your business taken down, text or email us and we will.

3. Becoming a client

Nothing on the Site creates a contract for website services. We provide client websites only under a written service agreement that you and we both sign (the "Service Agreement"). Email and electronic signatures count. If the Service Agreement and these Terms conflict, the Service Agreement controls. Where the Service Agreement says nothing, these Terms apply.

Our standard Service Agreement currently includes these terms:

• Price. The monthly price in your Service Agreement, charged to your card through Stripe from the day your site goes live. There's no setup fee. Your price won't rise during your first 12 months, and a founding rate stays the same for as long as your service continues without a break.
• Cancelling. Either of us can cancel at any time with 30 days' notice by email. There's no minimum term and no cancellation fee. Fees already charged aren't refunded for a partial month.
• Missed payments. If a payment fails, we'll tell you. If it stays unpaid for 14 days, we may pause your site until it's paid.
• Who owns what. You own your domain name, logo, photos and text. We own the site's design and code. When service ends, we transfer your domain to you within 10 days and take the site offline, or you can buy the site files for a one-time fee of $600.
• Not included. Online stores, booking systems, logins, paid advertising and logo design. We can quote these separately.
• Credit link. Client sites carry a small "Website by Sawhorse Web Co." link at the bottom of the page.

Prices and what's included are as shown on the Site and in your Service Agreement when you sign, and they may change for new clients at any time. If a price on the Site is wrong because of a mistake, we may correct it before you sign.

4. Domain names and web addresses

Web addresses shown on the Site, including the address the "type your business name" box makes from a name and any address in a preview or sample, are only examples. We don't check them, and we can't promise that any address is available to register or free of someone else's rights. Once you're a client, we register an available domain you choose, in your name. Choosing a domain and business name you have the right to use is your responsibility.

5. Samples, illustrations and examples

The sample sites on the Site are for made-up businesses. Their names, phone numbers and details are invented, and any resemblance to a real business is unintended. Some photos and illustrations on the Site, in samples and in previews were made with AI image tools. They're labeled as illustrations or stand-ins, and they don't show real jobs by us or by any business. Descriptions of what a website can do are examples, not promises.

6. No guarantee of results

We build websites and make the improvements we describe, but we don't control Google, other search engines, AI assistants, social networks or your customers. We don't guarantee search rankings, map placement, mentions in AI answers, traffic, calls, leads or sales, or that any site will be available without interruption.

We follow common accessibility and good-practice standards when we build, but we don't guarantee that a site meets every accessibility standard (such as WCAG) or every law that applies to your business. You're responsible for the claims your site makes about your business, such as licenses, insurance, prices, warranties and service areas.

7. Information and material you send us

• You confirm that what you tell us is accurate, including any license, insurance, certification and years-in-business claims, and you'll tell us when something changes.
• You confirm that you own or have permission to use the photos, logos, text, reviews and other material you send us, and that publishing them won't break the law or anyone's rights.
• You give us permission to use, copy, edit, resize and publish that material to build, host, update and support your website and do the other work you ask for. This permission ends when our work for you ends, except for copies we must keep for records or backups.
• Reviews on a client site must be real and quoted word for word. We don't write or make up reviews, and you agree not to ask us to.
• Your site's quote form sends requests straight to you. You're responsible for how you use and protect what your customers send you.
• We may refuse or remove any material we reasonably believe is unlawful, misleading, infringing or harmful.

8. Using the Site

You agree not to:

• use the Site to break the law, or to send spam, fake requests or harmful code;
• try to get into parts of the Site, our accounts or our systems that you're not allowed into, or interfere with how the Site works or its security;
• send a request in someone else's name or for a business you don't represent;
• copy or reuse the Site's design, code, text or images, except as these Terms allow; or
• overload the Site with automated traffic.

Search engines and AI systems may read and use the Site as our robots.txt file allows. We may block anyone who breaks these rules.

9. Our content and trademarks

The Site, including its text, design, code, logo and images, belongs to us or to those who license it to us, and is protected by copyright and trademark law. You may view the Site, share links to it and print pages for your own reference. Any other use needs our written permission. "Sawhorse Web Co." and our sawhorse logo are our trademarks.

If you believe something on the Site or in a preview infringes your copyright, email us with your contact details, a description of the work, where it appears on the Site, a statement that you believe in good faith the use isn't authorized, and a statement, under penalty of perjury, that your notice is accurate and that you own the work or may act for its owner, with your physical or electronic signature. We'll review it and remove material that infringes.

10. Other companies' sites and services

The Site links to and relies on services run by other companies, such as Google, Facebook, Instagram, Cloudflare, Web3Forms and Stripe. We don't control them and aren't responsible for their content, availability or policies. Your use of them is governed by their terms.

11. No warranties

12. Limits on our liability

13. Your responsibility to us

If someone makes a claim against us because of material or information you gave us, your breaking these Terms, or your breaking the law or someone else's rights, you agree to defend us and to cover the resulting losses, damages, settlements, costs and reasonable lawyers' fees. This covers Sawhorse and its owner. We'll tell you promptly about any such claim, and we may take part in the defense with a lawyer we choose, at our own cost.

14. Law, courts and disputes

• These Terms, and any dispute about the Site or our services, are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules.
• Before starting a legal claim, you agree to contact us first and give us 30 days to try to resolve it informally.
• Any lawsuit must be brought in the state courts in New Hanover County, North Carolina, or in the federal court for the district that includes New Hanover County, and you and we agree to those courts' jurisdiction. Either of us may instead bring a claim in small claims court if it qualifies.

15. Changes

We may change, suspend or stop any part of the Site at any time. We may also update these Terms. The updated Terms apply from the date shown at the top of this page, and if you keep using the Site after that, you accept them. Changes to a Service Agreement need written agreement from both of us, and email counts.

16. Electronic communications and signatures

You agree that we may send notices, agreements, invoices and other communications to you by email or text, and that these, and any agreement you accept or sign electronically, satisfy any legal requirement that they be in writing or signed.

17. General terms

• Whole agreement. These Terms and our Privacy Policy are the whole agreement between you and us about the Site. Your Service Agreement, if you have one, governs our website services.
• If part is unenforceable. If a court finds any part of these Terms unenforceable, that part will be enforced as far as the law allows, and the rest stays in effect.
• No waiver. If we don't enforce part of these Terms right away, we can still enforce it later.
• Transfers. You may not transfer your rights under these Terms without our written permission. We may transfer ours, for example if Sawhorse is reorganized as a company or sold.
• Things beyond our control. We aren't responsible for delays or failures caused by events we can't reasonably control, such as outages at our hosting or service providers, internet or power failures, hurricanes and other severe weather, or other emergencies.
• What lasts. Sections that by their nature should continue after these Terms end, including those on ownership, no warranties, limits on liability, your responsibility to us, and law and courts, continue.
• Wording. Headings are for convenience only. "Including" means "including but not limited to."

18. Contact us

For questions about these Terms:

• Text (910) 604-9173
• Email hello@sawhorsewebco.com
• Mail 601 S. College Rd, UNCW Station CB# 40115, Wilmington, NC 28403

Sawhorse Web Co., Wilmington, North Carolina